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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I have a windows vista home computer. Recently i was unable

Customer Question

I have a windows vista home computer. Recently i was unable to install fios security back-up bundle because I only have 1GB.
My tower prod # ***** sn 3cr832ogjb
compaq presario sr5605f
can you tell me what i need to puchase to get 2 or more GB
I need that info to go shopping.
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Your HP desktop model's memory specifications are: PC2-6400 DDR2-800 240pin SDRAM DIMM, Maximum memory 4GB - 2 memory slots.

You may purchase the compatible memory module online from Amazon, using the following link:

Having gotten the memory module, you may just open up the processor unit and install the module in the free memory slot accordingly.

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