For Online Computer Support, Ask a Computer Technician
I am the person that will be helping you today.
Do you still have access to your old computer that has Picassa on it?
I will be standing by.
First off, let's make sure you have it installed on the new computer and see if the photos are accessible on the server.
Go to the following page and install Picassa: http://picasa.google.com/
After installing Picassa, open Picassa, sign in, and check if the images are available.
Please, keep me updated after you complete the instructions.
ok. Please, follow my instructions that I sent a few minutes ago and update me.