How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9045
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

How do I retrieve my password?

Customer Question

How do I retrieve my password?
Submitted: 1 year ago.
Category: Computer
Expert:  John T. F. replied 1 year ago.


what is the make of cell phone, please?



Customer: replied 1 year ago.
Verizon Samsung
Expert:  John T. F. replied 1 year ago.

Thanks, ***** ***** opt out so an expert better suited can handle this question. When one becomes available, they will contact you.

Please do not reply back until you hear from them as it may delay the transition.

Thanks and good luck!


Customer: replied 1 year ago.
No one ever came back, so DO NOT CHARGE MY ACCOUNT.
Expert:  Robert M. replied 1 year ago.

you need to know the gmail address and password ***** was on the old phone.

if you know the address at least we might be able to get the password *****

If you dont know it but the old phone is still functional we can get it from there.