For Online Computer Support, Ask a Computer Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of your tv?Who is your cable/service provider?
If you are saying the antenna works fine, and that you have the freezing problem only with the directv picture, that is a bad cable box or a problem with the dish on the roof. Unplug power to the dish box for 60+ seconds to reboot.
If no change, let me know if you have the same problem playing back a recorded dvr event (not just a live show).