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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5470
Experience:  B.Sc. Computer Science with Honors
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Installed download 10 but Settings Menu won't display, and I

Customer Question

Installed download for windows 10 but Settings Menu won't display, and I can not run Maintenance or install Windows downloads. Was running windows 8.1- Display and personalization settings/options still their but can't select individual themes. (stuck in compilation mode).
How can I re-install Windows 10 Home, as I cannot find windows 10 download saved anywhere on my Computer?
Perhaps their is another fix I can try first?
System: Acer Aspire E1-532 Celeron with 4.0 GB of Ram (Intel 2955U)64bit operating system
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

you have to remove and reinstall the display adapter from the device manager. After you remove the display adapter reboot the computer and it will reinstall the driver automatically.

let me know how it goes.

Customer: replied 1 year ago.
Device manager doesn't give me the option to remove Display adaptor?
Expert:  Michelle replied 1 year ago.

What happens when you try to remove.

Customer: replied 1 year ago.
Device manager gives me option to remove 2277.9 kb of data from Disc clean up or scan for hardware changes or properties. No option to remove Display adaptor settings on their own. Scanning for changes doesn't bring up anything?
Expert:  Michelle replied 1 year ago.

can i take a look at the problem using remote access.

Expert:  Michelle replied 1 year ago.

Please reply on this chat do not post new question.

Do you need a phone call or a remote support assistance?

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