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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1271
Experience:  MCSE, RHCE, IBM System X Server Certified
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What do I do to fix the spam antivirus that was installed

Customer Question

What do I do to fix the spam antivirus that was installed today
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Note: You may only use the rating button when issue get resolved...

If you by change got disconnected from chat session, you may either check your mail or reload this page where its bookmarked

Expert:  arsufi2002 replied 1 year ago.

Can we start a remote session so that i could better assist you with your problem.

Waiting for your reply

Customer: replied 1 year ago.
Please call me at XXXXXXXX
Expert:  arsufi2002 replied 1 year ago.

Please download and run this tool on your computer

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=a27c31d8-71d0-4812-88cc-5af9b66b3108

Procedure:

1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Expert:  arsufi2002 replied 1 year ago.

Sir, please download and run tool from above link, so that i can connect your machine do things for you

Customer: replied 1 year ago.
I will call in the morning. I don't know why my payment didn't go through. I held on my phone do almost an hour and now my battery is very low. Hopefully, this can be fixed before it is too late.
Expert:  arsufi2002 replied 1 year ago.

Dear sir,

You may please click below link and run the tool. Lets fix the issue

Please download and run this tool on your computer

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=a27c31d8-71d0-4812-88cc-5af9b66b3108

Procedure:

1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Expert:  arsufi2002 replied 1 year ago.

Hope you chat from problematic computer

Expert:  arsufi2002 replied 1 year ago.

sir, are you receiving my response

Expert:  arsufi2002 replied 1 year ago.

Hello sir,

Didn't find you back, Please let me know if you are still waiting for answer

Regards,

Fiyaz

Expert:  arsufi2002 replied 1 year ago.

Hello sir,

Is issue resolved?

I am just checking to see if you are still waiting for answer..

Regards,

Fiyaz