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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
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Experience:  Computer Technician
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Downloaded Windows 10 last night after prompt by Microsoft.

Customer Question

downloaded Windows 10 last night after prompt by Microsoft.
Had Windows 8.1 previously.
Took a long time to download.
Now the screen is black and the computer ( Sony Vaio) does not start .
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. .

I am sorry to hear that you are having this issue.

What is the model number of your Sony Vaio please?

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