How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13210
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your Computer Question Here...
Dustin is online now
A new question is answered every 9 seconds

I have windows 10 and having problems namely Coping from my

Customer Question

I have windows 10 and having problems namely
Coping from my sd card to photos
accessing calender to find appointments Efficient Reminder Free
keeps coming up and i cant get through it
Please help as I am considering going back to xp or 7
Submitted: 1 year ago.
Category: Computer
Expert:  Satchi replied 1 year ago.

Hi Welcome to

Can you please explain the problem little bit more ?

Customer: replied 1 year ago.
With windows xp when the sd card was inserted a block came up with various things to do.
With windows 10 I do not get anything so I cant tfr photos to files under my photos
Expert:  Satchi replied 1 year ago.

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

and then click on I agree button .

After that click on Download link to download a file and run it

Customer: replied 1 year ago.
as far as I'm concerned my questions have not been answered
I am not allowing you to remotely access my computer.
I asked two questions and neither have been answered.
I thought you people answered things quickly
Expert:  Satchi replied 1 year ago.

Sorry for the issue you are facing ..

I will open the question and let other experts to answer .


Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Most technicians prefer remote support as its more efficient and saves time for the tech and the client as well. Since you would prefer written support. I will work with you via written support. If you have any questions after you try the suggestion below, youre welcome to reply.

The setting that controls how the computer acts when you insert a CD, SD card, or connect a USB device is called autoplay.

The link below shows you how to check the autoplay settings on windows 10. Make sure its set to "ask me every time" for memory cards.

Once that is set, you should be able to remove, and then re-insert the memory card and that screen should pop up asking you what you want to do with the card. ( View photos, videos, etc )

If that doesnt work, or if you have further questions let me know.

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Related Computer Questions