How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Quiksilver07070 Your Own Question
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
Type Your Computer Question Here...
Quiksilver07070 is online now
A new question is answered every 9 seconds

I have a Samsung s5 .I have passwords stores in color notes

Customer Question

My name is***** have a Samsung s5 .I have passwords stores in color notes te one that has all my computer files is locked. I don't ever remember having a master password. please tell me how I can retrieve the password
Submitted: 2 years ago.
Category: Computer
Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 2 years ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

let me know when you could be online so that we can get this fixed.

let me know which password ***** you forgot.

Customer: replied 2 years ago.
5:00 pm 9/15/15 I work until 4:30 and will be home by then. the app is color notes and it's locked need a Master password.
Expert:  Michelle replied 2 years ago.

let me know are you able to get into the phone or you are having problem only with apps.

Expert:  Quiksilver07070 replied 2 years ago.

Hello Connie,

Are you still needing help with this issue? You posted it almost a month ago.