How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9048
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Problem with loading Visioneer strobe 400 driver: I get to a

Customer Question

Problem with loading Visioneer strobe 400 driver: I get to a certain point in the installation and a message pops up saying that there is something wrong with the installation program. Remove and reinstall. I have repeatedly tried to remove but that does not fix the problem. Apparently, parts of the installation program remain bill Dysart***@******.***
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

you can uninstall it with the revo uninstaller which should do a better job

you can use the free one on the left. No need to even get the trial version of the pro one. the free one will work fine for this.

you can also try 2 things when doing the install

1. right click on the setup file and select RUN AS ADMINISTRATOR

2. it should either show you where it is going to install it or give you an option for custom install which will show you where it will install it. Change that folder to another name. you can just add a 2 at the end. all that matters is that it is not the same folder it usually installs into.