How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13246
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your Computer Question Here...
Dustin is online now
A new question is answered every 9 seconds

I have a Gateway computer but I can't get the Dvd to work

Customer Question

I have a Gateway computer but I can`t get the Dvd to work right. I put a disc in but they all say no median available .
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

To start with, I need to ask you some questions to determine the scope of the issue you are encountering.

Will your computer boot into windows normally?

The dvd you are trying to use, what is it supposed to be for , or supposed to do?

What version of windows are you using, Windows Vista, Windows 7, 8, or Windows 10?

Thank you in advance for your response.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Related Computer Questions