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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13246
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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I have a Gateway computer but I can't get the Dvd to work

Customer Question

I have a Gateway computer but I can`t get the Dvd to work right. I put a disc in but they all say no median available .
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To start with, I need to ask you some questions to determine the scope of the issue you are encountering.

Will your computer boot into windows normally?

The dvd you are trying to use, what is it supposed to be for , or supposed to do?

What version of windows are you using, Windows Vista, Windows 7, 8, or Windows 10?

Thank you in advance for your response.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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