How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5554
Experience:  B.Sc. Computer Science with Honors
Type Your Computer Question Here...
Michelle is online now
A new question is answered every 9 seconds

My attempt to download using disk fails. I install disk, the

Customer Question

My attempt to download using disk fails. I install disk, the icon pops up, it reads disk, then asks me to insert blank disk. I've have his cancel and installed blank disk, both times, the disk that is inserted pops out. I then go to the Window's button, type in Dragon to see if software was in fact installed, and both times it hasn't.
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

are you using a re-writable disk or a normal blank dvd