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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5640
Experience:  B.Sc. Computer Science with Honors
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Mouse frozen. Picture horizontal. Think my cat may have

Customer Question

Mouse frozen. Picture horizontal.
Think my cat may have crossed over the keyboard. What keys do I need to reset?
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

Press and hold down the power button for 10 seconds the computer must shut down, wait for 2 mins and then power it back on.

If you see the screen picture horizontal then you press and hold down Ctrl, Alt and the arrow key.

let me know if you need any help.