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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16422
Experience:  Over 10 years of professional experience.
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Cannot get into my account.....think it is because we

Customer Question

cannot get into my account.....think it is because we changed credit card numbers.....our account was under the email address of***@******.***
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.

Hello,

I am the person that will be helping you today.

May I ask with which system, website, or company your account is associated?

I will be standing by.

Thank you,
Jason

Customer: replied 2 years ago.
fastmail.com
Expert:  Jason Jones replied 2 years ago.

You should be able to reset the password ***** this page: https://www.fastmail.com/html/?MSignal=LostPassword-*

On the aforementioned page, enter your backup email address and it will send the reset link to your backup email.

Customer: replied 2 years ago.
I solved the problem, so do not need your assistance....... thank you for your interest in helping
Expert:  Jason Jones replied 2 years ago.

Thank you. ***** ask how you were able to solve that?

Customer: replied 2 years ago.
I have resolved the matter and do not need your services or your expertise. However thank you for your concern and willingness to assist. I am not interested in reimbursing you for I solved the problem myself before you responded. Thank you
Expert:  Jason Jones replied 2 years ago.

Thank you. That simply means I am not give any credit for my time.

I wish you well.