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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37653
Experience:  Over 20 years of consulting to the IT industry
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My Epson printer XP - 315 is skipping lines in the

Customer Question

My Epson printer XP - 315 is skipping lines in the print-out. Suggestions? (Has worked well for over a year.)
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.

Hi there and welcome

To confirm, you mean some lines are appearing blank correct during the print?

Expert:  Richard replied 2 years ago.

If so, I want you to do a Nozzle clean

To do this

Open a program, then Click Print on the File menu of your application.

Click the Head Cleaning button in the Utility dialog box

Follow the on-screen instructions to clean the head which should then correct the printing issue.

Let me know the results please

Expert:  Richard replied 2 years ago.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.