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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11832
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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I have downloaded windows 10. First problem. No sound. I

Customer Question

I have downloaded windows 10. First problem. No sound. I cannot get an answer as i have no microsoft account. It will not give me one because it says i have one and there is no other way to move on as there is no option to call for help.
Submitted: 2 years ago.
Category: Computer
Expert:  Michael Hannigan replied 2 years ago.

Hello there my name is***** can help you with your sound problem in Windows 10.

In order to help you better, I need more information from the computer and the way you did the installation.

- Did you upgrade from Windows 7, Windows 8.1 or did you install Windows 10 from scratch?

- What's the full model number of that computer and its manufacturer's name.