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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9076
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I have another computer a Fujitsu and it has windows 7 and I

Customer Question

I have another computer a Fujitsu and it has windows 7 and I turned it on and windows won't start and startup repair can not seem what should I do to fix it.I never had this problem before what should I do ?
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

after startup repair fails it should give you a option for advanced

it may be a thin little blue link not easy to see but it is there if you look

click that and try the option for system restore

restore it to a day before the problem started.

It might not work but if it does not than about the only option that you have left is to do the full system recovery in the same place which will put your computer back to factory settings and you will lose anything that you had on it.

Customer: replied 2 years ago.
I have tried all of those things and no luck I have to get ahold of Microsoft,I don't think you can help me and I would like a refund.
Expert:  Robert M. replied 2 years ago.

i have a hard time believing that you tried the full recovery and it did not work. If so than it would have given you an error message and would probably mean you needed a new hard drive.

but i have put you in for a refund

microsofts number is ***** microsoft

best of luck to you :)