How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9047
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Im trying to upload windows 10 onto my computer and I keep

Customer Question

Im trying to upload windows 10 onto my computer and I keep getting error message during download oxc1900101-0x30017.
***** *****
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
it also say its occuring during the boot session.
Expert:  Robert M. replied 1 year ago.

that can be a few things. Usually a video driver or card is incompatible. It could also be anti virus or not enough room on the drive.

here are some things that you can try

1 manually update your video driver to the newest one for your win 7 or you might try the one for win 8.1 (if there is none for 8.1 that may be a problem that cant be solved. win 10 isnt compatible with all video cards )

uninstall your anti virus. You can re install it after the upgrade

hold the windows logo key and press R

in the run box type


hit enter

under the services tab


when they are off the screen

click the button to disable all or go down and uncheck everything left on the list

hit apply

under the startup tab

uncheck everything or hit the button for disable all

click apply

click ok

reboot the computer

try the upgrade again

Related Computer Questions