How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5487
Experience:  B.Sc. Computer Science with Honors
Type Your Computer Question Here...
Michelle is online now
A new question is answered every 9 seconds

Need DNS setting help on my ipad

Customer Question

Need DNS setting help on my ipad
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

you need dns setting for what?

Are you facing any problem configuring internet?

Expert:  Michelle replied 1 year ago.

The following are the DNS server addresses:

Customer: replied 1 year ago.
i still don't have resolution to my problem. What am I to do?
Expert:  Michelle replied 1 year ago.

you asked for the dns server address i gave you that, let me know if you need something else.

Customer: replied 1 year ago.
What address do I use and where do I use it?
Customer: replied 1 year ago.
Michelle ? Are you there?
Expert:  Michelle replied 1 year ago.

i am sorry i am unable to understand, you were asking about dns address for Time Warner i gave you the info however if you can tell me the problem you want to fix then i might be able to help you in.

Customer: replied 1 year ago.
I cannot access cnn, fox,
Expert:  Michelle replied 1 year ago.

are you able to access other internet websites and can surf the internet?

Customer: replied 1 year ago.
No. Only email and Google work. Bank of America will not respond
Expert:  Michelle replied 1 year ago.

no problem follow the steps given below and let me know how it goes.

Here's how to change your iPad's DNS servers:

  1. From the iPad's home screen, tap Settings.
  2. Tap General on the sidebar. The screen shown below appears.
  3. Tap Network. The screen shown below appears.
  4. Tap Wi-Fi. The available wireless networks in range of your iPad appear, as shown below.
  5. Find your wireless network in the list, and then click the arrow. The screen shown below appears.
  6. Tap the DNS field.
  7. Delete the current DNS servers, and enter the new DNS servers. (If you enter more than one DNS server, be sure sure to separate the servers with commas.)
    • To use OpenDNS, enter and
    • To use Google DNS, enter and
  8. Test your new DNS servers to make sure they're working.

That's it! You've updated your iPad's DNS servers!

Customer: replied 1 year ago.
Not sure if this is the fix or not?
Expert:  Michelle replied 1 year ago.

this should fix the problem if you follow the steps and enter the dns settings which i gave earlier for time warner.

Customer: replied 1 year ago.
It's fixed, thank you
Expert:  Michelle replied 1 year ago.

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley or a star and hit submit. Thank you.