How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9023
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I get the following error message when trying to import

Customer Question

I get the following error message when trying to import pictures etc. "Filename contains unsupported characters. Modify the system language or characters in the filename and try again.[338]
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

that error probably means exactly what it says. there is an issue with the names of the files.

you used characters like / or ? or some control code that you cant see.

where are you getting the pictures from ?

try changing the names to something simple and then import them again

Customer: replied 1 year ago.
My file names are fine; I just opened an old file and it imported. So I opened a new file and it imported ... glitch in the system or virus?
Expert:  Robert M. replied 1 year ago.

more likely a glitch than a virus i would think. or maybe 1 file in the bunch that has something weird in the file name

Related Computer Questions