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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37653
Experience:  Over 20 years of consulting to the IT industry
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Having troubles accessing my googl mail and by doing so have

Customer Question

Having troubles accessing my googl mail and by doing so have created multiple google accounts. Only want one account. Would like to delete all accounts and start over or would like some assistance with this. Have an account or 2 accounts as lindaluannrife and possible an account as purified? I can be contacted by phone(###) ###-####or email at***@******.***.
Thank you!
Mrs. Rife
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.

Hi there and welcome

Can you still sign into the accounts you want to delete Mrs Rife?

Customer: replied 2 years ago.
was able to sign in. Only went to one. Was not able to get to mail though. Only was able to access a page that gave information on security and changing passwords and such. Is this google help? Says get answers on this page
Customer: replied 2 years ago.
Just answer is the page. Not get answers. Sorry
Expert:  Richard replied 2 years ago.

We do the support for Google as they offer no support for the free services

Ok, then if you can access the accounts, you can close them

To do this, please follow the steps on my link below

  1. Sign in to My Account. with the account you want to delete
  2. In the “Account preferences” section, select Delete your account or services.
  3. Choose Delete products.
  4. In the “Delete a Product” section, select Remove Gmail permanently.
  5. Follow the onscreen instructions and select Remove Gmail.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Let me know the results please

Customer: replied 2 years ago.
Will try myself. Thank you!
Expert:  Richard replied 2 years ago.

No problem at all, it is optional!

I have marked this question to never close so any issues, please let me know

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you