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cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 996
Experience:  I have a BA in CIT with over 14 years experience.
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Cannot log-on to AOL

Customer Question

Cannot log-on to AOL***@******.***
Submitted: 2 years ago.
Category: Computer
Expert:  cvd4311 replied 2 years ago.

Question? When you go to and you click on forgot password ***** it give it to you or send it to you to reset?

Expert:  cvd4311 replied 2 years ago.

Okay it is saying it does not have any recovery options for you to log into your AOL so you will have to call 1-***-***-****.

They are open until 10 pm eastern time today.

This is the message I am getting:

We're sorry...

You do not have any account recovery options for resetting your password.

If you need help now, you can call customer service at 1-***-***-**** Monday through Friday from 8:00 a.m. to 1:00 a.m. (EST), and Saturday & Sunday from 8:00 a.m. to 10:00 p.m. (EST).

Expert:  cvd4311 replied 2 years ago.

Good morning, just wanted to see if you have gotten my message above?