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John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5421
Experience:  MCP, RHCE
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My kids use Publishers Clearing House Games AND U-Tube alot.

Customer Question

My kids use Publishers Clearing House Games AND U-Tube alot. However these sites are getting rid of Adobe Flash Player in September. Contacted Google and they were no help at all and wanted me to pay a fortune. I RAN a boot scan on Avast and it does say that Plug ins were corrupted. They also said I had 547 viruses and a multitude of application errors or applications not working. I have been told by several people I need a web browser other than Google (they are saying a browser that accepts the PPAPI (Pepper) plug in and should get rid of all of my other browsers. I need help on what to do exactly about ALL of the above. Thank you.
Submitted: 2 years ago.
Category: Computer
Expert:  John replied 2 years ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir/Ma'am just to be clear you are saying that you cannot play online games and you tube videos on Google chrome is that what you meant?

Have you tried playing these games and youtube videos on Internet explorer?


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Expert:  John replied 2 years ago.

Sir/Ma'am checking to see whether you still need my help if so please let me know by answering the above questions so that I can help you better.