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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have old Toshiba Qosimio g55-q802 serial #8808 103h. New HD.

Customer Question

Have old Toshiba Qosimio g55-q802 serial #8808 103h. New HD. Have received tos recovery /drivers Media 3 disks and install completed ok. Their number xxxxxxxxxx What is the next step to install windows(64bit)? Have done this before but don't recall?
Have Symantec restore on HD. I assume I have to install some version of Windows before I download n360 from them? (back up has win 8.1 on it.) How do you advise proceeding?
Respond to xxxxxxxxxxxxxxxxx. prefer script if you got it? Thank you.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Are you currently able to use the Internet on the computer?
Do you have the Windows 7 (64-bit) disk / download and license / product key for it?
What windows version is currently on the new HD now?
Is there any issue using the current windows version?
Please reply at the box below. Thank you.