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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I received a call, 612-399-3-6319. from Twin Cities. I was

Customer Question

I received a call, 612-399-3-6319. from Twin Cities. I was told that my computer was going to crash any time and he wanted me to turn on my computer so he could tell me how to fix it. He said he was calling from Windows. Is this call from Windows?
Submitted: 2 years ago.
Category: Computer
Expert:  Bryan replied 2 years ago.

Hi, and thank you for asking your question.

If you received any call from a service claiming to be Microsoft/Windows (or likewise) and offering to repair your computer or for any other tech services, please IGNORE them - they are not affiliated with those services in any way.

They trick users into allowing them remote access to their PCs and then install their worthless programs and other malware, while charging the users for doing so.Microsoft will never place unsolicited calls to anyone unless their services are specifically requested for.

For further info, please check out the following official support article on this scam:

If you need more help, please use the Reply tab to continue our conversation.

Otherwise, I'd appreciate it if you could kindly take a moment to rate my service by clicking on (and submit) a star rating at the top of this page. Thank you!

Expert:  Bryan replied 2 years ago.