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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9075
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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My Lenova A7 - 10Fwill not start it just loads the Lenovo

Customer Question

My Lenova A7 - 10Fwill not start it just loads the Lenovo welcome screen. Is there a reset button? If so we cannot find it.
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

if it just lost power totally till it turned itself off they sometimes need an hour or 2 on charge before they will come on again

you also have to hold the power button in for a good 10 seconds to turn it on once it has been totally shut down. Usually it just goes into sleep mode and a tap turns it on. when it is full off you have to hold that power button in for a while before it will turn on

if it really is frozen you can do a 'HARD RESET" that will wipe out all of your data and put it to factory condition. but again if it was totally drained you wont be able to do anything with it for an hour or two.

to do the hard reset

hold the power button and the up volume button both for 10 or 20 seconds till you see the adroid symbol come up on the screen

when you see the robot come up release both buttons

then push the power button again and hold it for another 10 seconds or so

you should see some recovery options come up

you can scroll through them using the volume button and select with the power button

one of them will be to erase all data and reset

that is the one you want