How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9075
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I was on to you earlier today about not being able to send

Customer Question

I was on to you earlier today about not being able to send e-mails.I had just upgraded to windows 10. I was in touch with Richard who gave me some instructions, I did what he advised and my e-mails are now totally disconnected - I can neither send or receive
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

If you can wait till tomorrow i can log into your computer to straighten the whole thing out for you as an additional service.

are you using something like outlook to get your mail ?