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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I installed Windows 10 and after the installation (I assume

Customer Question

I installed Windows 10 and after the installation (I assume it completed) my screen is black and only see the mouse arrow. What should I do? Thanks in advance for your help!
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Sir/Ma'am are you getting this blank screen after sign in screen?
Please let me know the make and model of the PC?
Note: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply. To reply back to me use the reply box below.
Customer: replied 1 year ago.
John, while waiting I tried another recommendation from the discussion panel and just got the computer working! My computer is a desktop Dell PSP
Expert:  John replied 1 year ago.
Good to know sir/ma'am.Is everything working fine.
Is there anything else you like to know?
Customer: replied 1 year ago.
Everything is working fine, thank you
Expert:  John replied 1 year ago.
You are welcome.I will request to close this question.No need to reply back because i wont be able to view you replies after i transferred to customer service

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