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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Every day when my computer shuts down, it installs updates.

Customer Question

Every day when my computer shuts down, it installs updates. (I have Internet Explorer 7), when I start it again, a message comes on "Failure configuring Windows Updates, Reverting changes, Do not turn off your computer." And my computer is useless to me for several hours. I attempted to correct this but it would not respond. HELP!!
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Customer: replied 1 year ago.
it will cost me $80. just to figure out what is the matter.
Expert:  Jason Jones replied 1 year ago.
If the problem is not fixed, there will not be any charge.
Customer: replied 1 year ago.
I want a refund of my $35.