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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9050
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I have a sattelite c870d. I upgraded to windows 10 and now

Customer Question

I have a sattelite c870d. I upgraded to windows 10 and now cannot project to a second screen. The message is "try to reinstall driver or use different video card." I updated all the drivers this AM and still says same thing.
Please help
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

is this the external video port thats built into the laptop ?

try going into the bios by turning the computer totally off and then tapping the F2 button as it turns on

in the setup bios look for video and make sure it shows both the internal and external ports to be enabled,