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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9077
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Customer and my phone has not worked last 2 weeks, it states

Customer Question

my name is***** am Magic Jack Customer and my phone has not worked for the last 2 weeks, it states to check my phone line. I tried emailing you but I was told to pay $36 before getting any answer. I've never had this problem before, I've been a coustomer for a long time. can I get help please to resolve this problem. Thank you
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

have you checked whether your subscription ran out ?

go to

log in with your phone number and password

click on subscriptions tab

it should show the status of your subscription

if it has ran out you can renew it.