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Josh, Support Specialist
Category: Computer
Satisfied Customers: 19965
Experience:  5 years as Network Admin, 10+ years of IT support
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My homepage is When I go there,there is a screen on

Customer Question

My homepage is When I go there,there is a screen on the left center,with usually
40 news videos. When I click on one,it loads very slow,or not at all
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.


Do you use Firefox or Internet Explorer to access

Customer: replied 2 years ago.
Customer: replied 2 years ago.
Expert:  Josh replied 2 years ago.

Open Firefox

Type in -- about:preferences

into the search bar

Click on the 5th option down on the left hand side (looks like glasses)

Select Clear Recent History

Set the Time range to clear: Everything

Make sure the first four boxes have check marks and select Clear Now

Close all Firefox windows and reopen

Try videos again