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I have Windows 7. My computer would not start and has been

Customer Question
running Startup Repair for the...
I have Windows 7. My computer would not start and has been running Startup Repair for the last four hours. Is taht normal and how long will it take to finish the task?
Submitted: 2 years ago.Category: Computer
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Answered in 3 minutes by:
8/15/2015
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,522
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
Verified

Hi , Welcome to Justanswer.com

I am Satchi

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Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

What is showing onscreen now ?

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Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

You can reply here ..

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Customer reply replied 2 years ago
The startup wi dow is showing saying attempting repair it has been like that since 6 am ESt.
Customer reply replied 2 years ago
If I try to cancel it says that it can't cacen while repair is in progress.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Ok

Something got stuck it seems

Please press Power Button for 8 sec to turn off and turn on Again

Then let me know

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Customer reply replied 2 years ago
Ok one sec.
Customer reply replied 2 years ago
Black screen that says launch start up repair.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

STart the repair again and wait for 10 min

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Customer reply replied 2 years ago
Okay it has started repairing again.
Customer reply replied 2 years ago
Sit tight and wait ?
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Yes

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Customer reply replied 2 years ago
Understood.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Lets See ..

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Customer reply replied 2 years ago
Attempting repairs is still running.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Same status ?

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Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Ok Again power Off and power ON

and immedaitely press F8 multiple times till advanced boot menu appear

There select SAFE mode and ENTER

Then let me know

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Customer reply replied 2 years ago
Window for advanced reboot is up
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Select SAFE mode and ENTER

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Customer reply replied 2 years ago
Loading files
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Okay

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Customer reply replied 2 years ago
In safe mode and Windows help screen came on.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

There goto below location

Start>All Programs>Accessories>System Tools>System Restore.

There try to do perform system restore to previous date when the computer was free of error .

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Customer reply replied 2 years ago
System restore is initializing
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Ok

Let it reboot after finish

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Customer reply replied 2 years ago
Still initializing
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Ok

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Customer reply replied 2 years ago
Should it take this long? Still initializing.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

No Try to power off -- F8 -- and SAFE mode again Same process and then

turn off System Restore for all but my main drive (drive C, the one with Windows 7).

To do this go to Control Panel > System & Security > System > System Protection (in left column) > System Properties "System Protection" Tab.

Then again try system restore by Start>All Programs>Accessories>System Tools>System Restore.

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Customer reply replied 2 years ago
No system & security , just system and no system protection
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Try this then Start Menu >>Right click Computer >>Properties>>System Protection

There you can turn off protection for all drives except C drive

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Customer reply replied 2 years ago
Under system are device manager, remote settings and adv system settings no protection
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Okay

Please try again system restore in same way

and let me know how it goes

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Customer reply replied 2 years ago
System restore is initializing again
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Okay

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Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Let it run

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Customer reply replied 2 years ago
Restore is still running. Sorry
Customer reply replied 2 years ago
It is still running and has not rebooted yet.
Customer reply replied 2 years ago
Are you still there?
Customer reply replied 2 years ago
Excuse me are you still there?
Customer reply replied 2 years ago
I am still waiting for my computer to reboot what do I do now?
Customer reply replied 2 years ago
Satchi are you there?
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Sorry I got some network issues

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Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

What is the status now ?

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Satchi
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,522
2,522 Satisfied Customers
Experience: 4+ yrs of Hardware & Software Troubleshoot exp

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