How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9077
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

My messages group are all rejected, this just started last

Customer Question

My messages for a group are all rejected, this just started last couple weeks
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

what email program are you using and what is the exact error that you get? does it refuse to send to the group or do you get bounce back emails ?

Customer: replied 2 years ago.
Mail Delivery Subsystem
Technical details of permanent failure:
Message rejected. See https://support.google.com/mail/answer/69585 for more information.
bounce back of all
Customer: replied 2 years ago.
It is only when I send to my established group of about 100 as bcc
Expert:  Robert M. replied 2 years ago.

if you send it to the same group as a regular cc it goes through ?

Customer: replied 2 years ago.
Don't try that because we don't want all the e-mail addresses shared
Customer: replied 2 years ago.
I noticed on one of the forums that several people have written with this same concern. It is like Google just changed something with the email program. But I cannot find any way to contact them direct.
Expert:  Robert M. replied 2 years ago.

there is actually a contact on the original page that you sent me if you click on it you get a form to fill out where you can ask why it is being flagged as spam.

https://support.google.com/mail/contact/gtag_headers?hl=en&bug_topic=69585&ctx=gtag_headers&vid=1-635751854887203818-7649752005779202601

it may come down to something as silly as your ip changed to one that is flagged as previously used for spam. You can test that by trying to send from another location. or you can call your isp and request that they change your IP address because it is getting flagged as spam.

otherwise the solution is to load the google groups app and use that to send the emails.

https://groups.google.com/forum/#!overview

Customer: replied 2 years ago.
I will fill out their form. How do I cancel this question system so I don't continue to be charged.
Expert:  Robert M. replied 2 years ago.

well i hope that you will give me a good rating.

then you would need to email***@******.*** to tell them that you dont want a subscription