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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I downloaded Windows 10. all seemed well, but today when I

Customer Question

I downloaded Windows 10. all seemed well, but today when I started my computer only about a third of the scene lit up. Therefore I cannot do anything.
Submitted: 2 years ago.
Category: Computer
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
I'm sorry you're having trouble with this, it seems most people who upgraded to Windows 10 are having some kind of problem.
Are you contacting me from the computer in question?
Please reply using the box below.
Regards,
Martin
Customer: replied 2 years ago.
No, from my IPad. I cannot do anything on the computer which is on.
Customer: replied 2 years ago.
Cell,(###) ###-####
Customer: replied 2 years ago.
Cell,(###) ###-####
Expert:  Martin replied 2 years ago.
I cannot call you at this time but I can guide you in the right direction.
Your computer may not be 100% compatible with Windows 10, would you like to try reverting back to 8.1 ?
Expert:  Martin replied 2 years ago.
Would you like me to help you revert your computer back to how it was before the problem occurred?