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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9076
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Unable to get to desk top the screen is that is it.

Customer Question

unable to get to desk top the screen is green that is it.
Submitted: 2 years ago.
Category: Computer
Expert:  Dan replied 2 years ago.

Hello and thank you for your question, I look forward to assisting you today. Can you tell me please what type of computer you have and what version of Windows are you using?

Customer: replied 2 years ago.
Dan when I tried to log in Microsoft the Microsoft logo accept my password
Customer: replied 2 years ago.
what do I do now.
Expert:  Dan replied 2 years ago.

My apologies but I am not yet set up for phone calls. Are you using a desktop or laptop computer?

Customer: replied 2 years ago.
I would rather talk on phone.
Customer: replied 2 years ago.
sir I am at a complete loss what do I do now.
Expert:  Dan replied 2 years ago.

Okay, I will release your question and let another expert answer it then. Good luck, and feel free to contact me if you still need assistance.

Expert:  Robert M. replied 2 years ago.

i can call you . if you want i can even log into your computer remotely if its getting to windows