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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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M.. Hope you can solve my HP problem. A yellow light comes

Customer Question

Hi this is Velma M. Wright. Hope you can solve my HP problem. A yellow light comes on quite often at the bottom right. I cannot continue with my work. I had to close down my computer and let it cool and then try again. It happens offen. The yellow light locks. Hope I am clear.
Submitted: 2 years ago.
Category: Computer
Expert:  Dustin replied 2 years ago.

Hello Velma, this is Dustin from

To get started, can you tell me the full name brand and model of your HP.

Also, how long ago did you purchase the computer? ( in months or years is fine~)

And how long ago did this issue begin to happen?

Thank you in advance for your response,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.