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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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In my contact lists, I made a new list of "Aglow also"

Customer Question

In my contact lists, I made a new list of "Aglow also" because I thought my list was too long. I took contacts from my Aglow list and separated them. When I try to mail to my "Aglow also" list, it doesn't come up. The same number of contacts is on my Aglow list when I try to mail too.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me please which email program you are using? eg: Apple Mail? Outlook 2011 ect?
Thank you
Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.
ok, Can I connect to your computer please, it will be easier to see how you have set this up and what is going wrong.
Can you go to
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Customer: replied 1 year ago.
NO. I had someone spy on me that way
Customer: replied 1 year ago.
Please close my account. I do not want to pay a monthly fee. I want out of this! I will agree to pay the $5.00.
Expert:  Richard replied 1 year ago.
The monthly fee is optional... as its stated.
I was about to send through the steps you had to do, but as you request.
All the best.,

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