How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9047
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I just installed the Windows 10 upgrade on my Toshiba

Customer Question

I just installed the Windows 10 upgrade on my Toshiba Satellite computer which was 8.1... after I sign in, the desktop goes into a continuous loop and I cannot get it to stop...
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

If this is the first time it has started after the upgrade and you have not done so try just restarting the computer. sometimes that straightens it out

If you can get the windows 10 desktop

right click on the start button
and select SETTINGS
then accounts and recovery
that should give you repair options you can try

if you cant get anywhere on the desktop but you can get to the sign in screen

at the sign in screen before you log in
there should be a button to restart the computer on the right hand side
if you hold the shift key on the keyboard down while selecting the restart option
it should bring you to a page with some repair options that you can try.

if you can not get the computer to do anything useful at all than you need a boot disk ( actually a flash drive)
you can create the flash drive using the program that you download from this page
make sure that you select the option to create a flash drive for use on other machines

you can put that flash drive in the computer and restart it and it should reboot from the flash drive that will give you some repair options you can try including going back to your original operating system or re installing the windows 10 totally

this post shows all of the options that you can use from the windows boot drive including how to make sure that the computer will actually boot from the flash drive

Customer: replied 2 years ago.
Does not work!
Expert:  Robert M. replied 2 years ago.
i need a little more detail than "does not work"
could you create the win*****?
would it boot off it if you turned the computer off
put the flash drive in
turned it on and tapped F12 repeatedly till you got a boot menu and selected usb drive as the boot drive.