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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9076
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Lg cell phone locked out.need user name and password to

Customer Question

lg cell phone locked out.need user name and password ***** unlock.have neither.
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

the user name and password ***** be the gmail account and the password ***** it that you used when you first set up the phone,

if you dont know the password ***** can try logging into the account on a computer and use the lost password *****

if you dont even know the account you will probably have to reset the phone to factory specs and lose everything on it.

i can give you instructions for that if necessary but its a lot easier if you know the gmail account.