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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have installed Windows 10 as per instructions on my

Customer Question

I have installed Windows 10 as per instructions on my desktop.
Now I can log in, but after login I end up with a near total black screen, and can barely see the bot***** *****ne. Even though the cursor moves as required, it remains at the 'busy' icon and I cannot see the items on the screen nor get any further into the system.
For me the desktop is essential since my emails are on it.
Please help.
Kind regards
Dr. Christian P.J. Bahnerth
Submitted: 2 years ago.
Category: Computer
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.

It looks like the Windows 10 upgrade didn't go well.
Are you able to click on the Windows Start (logo) button located in the bottom left corner? If so, do you see any icons there?
Expert:  IT Miro replied 2 years ago.
Hi again!
Do you still require assistance with this issue?
Let me know,
IT Miro