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Andy, Computer Consultant
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased an ACER note book ASPIRE ES1-411 on 30/07/15, I

Customer Question

I purchased an ACER note book ASPIRE ES1-411 on 30/07/15 , I have tried to activate windows without success. (could not find Product Key).
The windows page says' it should be either on the dvd with the computer or on the confirmation email at time of purchase .
Windows was pre installed ,so no dvd.
There was no Key on the email , so I contacted ACER and gave them the ,
Serial number : NXMRUSA003502084F7600
SNID : ***********
They sent back an email.
[ # ***** ]
I have tried entering this to no avail .
My question is how do I activate windows ? .
Submitted: 1 year ago.
Category: Computer
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. We can not give you a product key as doing so is piracy. There is usually a sticker on the computer that will have the key on it. If there isn't one you would need to get the key from Acer (the one you listed is not it). If they can not give you one either the only option is to buy a key from Microsoft. Check under the battery etc, sometimes the sticker is there. Let me know what you find.

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