How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Ijust had an error in my e-mail corrected about an hour ago

Customer Question

Ijust had an error in my e-mail corrected about an hour ago and now I don't have any dial tone on my phone. What can I do to restore it? My phone has been working fine up to now. Hope the solution is simple. I'm not computer savy.
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.

i am not sure what the email would have to do with the phone.

is it an internet phone and did you have your cable company working on stuff to get your email working ? they may have disconnected your phone if it was through the same company or had you do it and forgot to put it back on

does the phone plug into the router that came with your internet ?