How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Lost internet connection with existing chrome. on opening

Customer Question

lost internet connection with existing chrome. on opening got message page unresponsive Kill or Wait. Appeared to have not connected to the internet. Uninstalled Chrome and reinstalled. same result. there seems to be no connection to the internet although IE works fine internet light on the modem is lit. How to fix???
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When did the problem start?
May I start a remote session so I can take a look at the problem and solve it for you now?
Please reply using the box below.
Customer: replied 1 year ago.
two days ago
Customer: replied 1 year ago.
do not connect to computer
Expert:  Martin replied 1 year ago.

I am sorry but the steps required for you to follow may be a little too difficult - I can opt out of your question if you'd like to try solving this via text with another expert?

Customer: replied 1 year ago.
Cancel including all charges
Expert:  Martin replied 1 year ago.
That's an option too, you can cancel within 30 days of asking your question using the following link: