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Chris Lindsey
Chris Lindsey, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 287
Experience:  IT Technician at Tech Amelia
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My Acer laptop display has been in weird colours since I

Customer Question

My Acer laptop display has been in weird colours since I bought it. I can't figure out how to restore it to normal colours. I'm talking about photos in purple or pink, that sort of thing.
Submitted: 2 years ago.
Category: Computer
Expert:  Chris Lindsey replied 2 years ago.
Hello, my name is ***** ***** I would like to personally welcome you to JustAnswer.
This issue can happen when the video driver was not installed properly or the screen/graphics on board has issues.
We will have to do some troubleshooting here. Try to answer these questions the best you can.
-Does the color change only happen with pictures?
-Does the color change when you have the laptop connected to an external monitor such as a TV?