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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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On start up my laptop is saying 'the boot configuration data

Customer Question

Hi! On start up my laptop is saying 'the boot configuration data file doesn't contain valid information for an operating system'. error code:0xc0000098
I don't have any installation media so what do i do?
Submitted: 2 years ago.
Category: Computer
Expert:  Satchi replied 2 years ago.

Hi Welcome to Justanswer .

Do you have windows 8 DVD ?

Customer: replied 2 years ago.
not sure, it says dvd sup.MTI
Expert:  Satchi replied 2 years ago.


Can you insert that DVD once and try to power ON ?

Customer: replied 2 years ago.
Sorry i don't have any discs
Expert:  Satchi replied 2 years ago.

Okay Then you need to download the image of recovery from below link

  1. Download Easy Recovery Essentials. Make sure to note your Windows version (XP, Vista, 7 or 8) before you download EasyRE.
  2. Burn the image. Follow these instructions on how to burn the bootable ISO image very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain how to create a bootable EasyRE recovery USB stick/drive.
  3. Boot up your PC from the Easy Recovery Essentials CD or USB you created.
  4. Once EasyRE is running, choose the “Automated Repair” option and click
Expert:  Satchi replied 2 years ago.

After EasyRE scans your computer’s drives, identify and select the drive letter for your Windows installation from the list, and then click on the Automated Repair button to begin.

Easy Recovery Essentials will start analyzing the selected drive for problems. EasyRE will test for and attempt to automatically correct errors with the disk, partition, bootsector, filesystem, bootloader, and registry. No intervention is required, as EasyRE’s repair is fully automated:

Once the process is complete, EasyRE will report its findings. Click on the Restart button to reboot your PC and test the changes.

The “0xc0000098″ error should now be fixed as your PC begins to load:

Expert:  Satchi replied 2 years ago.


Customer: replied 2 years ago.
Thanks for your reply but i am unable to download anything as the computer i am using to talk with you is a different op. Sorry for wasting your time. Many thanks Nick
Expert:  Satchi replied 2 years ago.

Yes .

You can download it from another computer and prepare the DVD/USB and use in the laptop causing problem .