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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having an awful time getting my password. MY e-mail

Customer Question

I am having an awful time getting my password ***** googlechrome. MY e-mail address is ***@******.*** I just received an e-mail from google telling me go click the
link they gave me it doesnt work it tells me to copy and paste which I do not know how
to do. Is there any way you can e-mail my password ***** me or call me with it.
My home phone is(###) ###-#### I hope you can help me I just got a new nook
yesterday and very much need to get into the cite. Thank you for your assistance
Sally Ross
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

Expert:  Michelle replied 1 year ago.

please let me know that do you remember the answers for your gmail security questions and have access to alternate email id

Expert:  Michelle replied 1 year ago.

There is an optional Remote Connect Service - Quick Resolution

if you Would like me to remote connect to your computer and walk you through the reset let me know

Customer: replied 1 year ago.
I am sure I can answer all security questions you have and do not want remote control service Please call me I don't know
if I have an alternate e-mail address. Thank you for your help Michelle.(###) ###-####Sally Ross***@******.***
Expert:  Michelle replied 1 year ago.

Open the link given below and follow the step which says

I'm having other problems signing in.

Enter the username you use to sign in to Google. This can be your Gmail address or it may be another email address that you've associated with your account.