How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I replaced the batteries in my Lenovo wireless mouse however,

Customer Question

I replaced the batteries in my Lenovo wireless mouse however, now the mouse is not working. The LED on the top of the mouse is green instead of red. If you can solve this issue for me, I need layman's terms directions to fix it. thanks.
Submitted: 2 years ago.
Category: Computer
Expert:  Dan replied 2 years ago.
Hello and thank you for your question, I look forward to assisting you today. It may just need to be paired with the receiver. Can you give me the exact model number of the mouse please?