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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17914
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Surfing some sites I should not have been a email locked my

Customer Question

Surfing some sites I should not have been a email locked my computer, said I would be arrested if I did not pay a fine, etc. Is there a program to get rid of the malware spyware?
Submitted: 2 years ago.
Category: Computer
Expert:  Pete replied 2 years ago.
Hi there,This malware can be very difficult to remove - normally you will have to recover from an earlier restore point or wipe the hard drive and reinstall the operatnig system.Let me know the make and model number of the computer, and what operating system you are using, if you require further assistance.