How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9044
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Can not open photoshop elements 6... no problem in past ..

Customer Question

can not open photoshop elements 6... no problem in past .. have not used it in a year
Submitted: 2 years ago.
Category: Computer
Expert:  Robert M. replied 2 years ago.
reboot the computer firstthen if you are trying to open it from a document instead go to the applications folder and try opening it from thereif that does not work and it gives you an error please let me know what the error isotherwise drag the application from the applications folder to the trash binthen reinstall the program from the cd or download that you originally installed it from. if you dont have that you may be able to download it again from the adobe website if you had it registered.